IP and output ownership
Reports and financial analyses produced by Bizzi AI on customer data are the legal property of the customer supplying the input. This rule lives in the TOS and the MSA. The reasoning is direct. The input (invoices, contracts, internal policies) is the customer’s asset. An output derived from that input belongs to them.
Context
Section titled “Context”In B2B finance, ownership confusion is destructive. If you left the question open, customers would not safely use AI-generated reports in their own audit packages, would not share outputs with their advisors, and would not exit your contract without ambiguity over what they kept. You close the question on day one of the contract.
How we implement
Section titled “How we implement”You draw three lines explicitly.
The customer owns.
- Every AI output produced on their data. Reports, analyses, summarizations, suggested journal entries.
- The right to copy, modify, and use those outputs inside and outside the Bizzi context.
- The right to export every output on contract termination. Data portability is a hard commitment.
Bizzi owns.
- The platform code, model architecture, and prompt engineering.
- Aggregate platform-level insights untraceable to a single tenant. For example, 30% of construction-industry invoices carry VAT above 10%.
- Improvements to your models derived from anonymized usage patterns, governed by the TOS and customer consent.
Neither party owns.
- The pre-trained weights of a vendor LLM. Bizzi holds a license and cannot sub-license.
- Public-domain knowledge held in the shared RAG corpus.
Exit and portability
Section titled “Exit and portability”When a customer terminates, Bizzi commits to.
- Data export in standard formats (CSV, JSON) within 30 days.
- AI output history in summary form if the customer requests it.
- Deletion of customer data from production systems within 90 days of termination.
- Audit trail retention for the legally mandated window. For accounting evidence under Vietnamese Accounting Law, 10 years. Held in an isolated archive with strict access controls.
Edge cases
Section titled “Edge cases”An output infringing third-party IP. AI sometimes suggests language resembling a copyrighted template. The Bizzi position.
- The LLM vendor must contractually warrant non-infringing output or carry indemnification.
- Bizzi does not guarantee an output is non-infringing. The customer reviews AI suggestions before using them in legally binding documents. This is part of the “AI is an assistant” rule in §5.
An output containing content it should not have. For example, an AI summary accidentally surfacing information about a different tenant. This is a SEV1 incident. Bizzi is obligated to notify the affected customers and remediate per the breach notification process.